Front Desk Representative Theory and Practicum
The Front Desk representative exemplifies the establishment they work for. They are the first contact with the public and their work can make a significant difference in the guest experience. In this globally recognized course, the student will learn the skills necessary to succeed in providing courteous, efficient and top quality service to every guest in this fast-paced career environment. This course, when paired with the Front Desk Practicum, will earn the student the opportunity to take the American Hotel & Lodging Education Institute (AHLEI) industry recognized Front Desk Certification Exam.
The Hospitality Practicum exposes students to realistic work experience where they can practice what they learned in the classroom. The Hospitality Practicum is a necessary component of the Northern Lights College Front Desk Certification program through American Hotel & Lodging Education Institute (AHLEI)
*All prices are subject to GST.
*Please bring notebook and pen/pencil
*The minimum student requirement is 5 students. If the minimum is not met the class will be cancelled three days prior to class start date.
We are committed to offering you customized training that fit your needs.
This course can be customized, whether it is the time, place or content.
For more information on customized training, contact us at firstname.lastname@example.org
DID YOU KNOW…. your organization may be eligible for training funds through the BC Employer Training Grant
Please call 1-866-463-6652 with the Registration Code or visit us on campus.