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  • Six Sigma: Total Quality Fundamentals (Online)

Six Sigma: Total Quality Fundamentals (Online)

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CA$145.00
CA$145.00
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In this course you will learn how to effectively apply the fundamentals of total quality. You will gain understanding of what quality is and learn about the history of the quality movement. You will discover the role of customers in quality and determine the major elements of a quality system. This course will show you how to master key concepts such as the cost of non-quality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.

In this online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of your employees' abilities and potential. You will learn to manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.
*See below for Job Outlook
24 Course Hours

Students will need their own computer or access to one with the courses system requirements in order to take this course. The system requirements can be found by clicking on the link in the registration area below. 

To register for the course please click the link below
https://www.ed2go.com/northern/online-courses/total-quality-fundamentals/

Northern Lights College works with trusted third party education providers to deliver current and relevant online courses. We pride ourselves on ensuring the appropriate security measures are being conducted to keep your personal information safe. To learn more about NLC's policies visit https://www.nlc.bc.ca/policies  

Providers outside of British Columbia follow their individual privacy regulations, which you can review by visiting https://www.cengage.com/privacy/
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*Click below to view the BC Labour Market Outlook which includes job descriptions, wages & the related NLC courses that will help secure your future career:
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