In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Learn the proper etiquette and procedures for speaking with someone on the telephone which will show a great deal of professionalism as well as social knowledge.
3 Course Hours
*All prices are subject to GST.
*Please bring notebook and pen/pencil
*The minimum student requirement is 5 students. If the minimum is not met the class will be cancelled three days prior to class start date.
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