FSG - Customer Service Leader Certificate
SKU:
CA$540.00
CA$540.00
per item
Customer Service Leaders are critical to business success. Learn how to apply best practices to create memorable customer services and develop loyal repeat customers. Gain tools to identify and deal with difficult people and maintain effective relationships.
Courses Leading to the Certificate
click on courses below for more information
1. Customer Service Training
2. Keys to Effective Communication
3. Achieving Success with Difficult People
Program Delivery
Total hours – 63
This program is delivered through online learning and consists of reading, assignments, and knowledge quizzes.
Who Should Take the Program
This program is for those who are interested in entering the customer service industry or for those who want to advance in their current role in customer service.
Prerequisites
There are no prerequisites for this program.
Offering Dates
Open enrollment
Courses Leading to the Certificate
click on courses below for more information
1. Customer Service Training
2. Keys to Effective Communication
3. Achieving Success with Difficult People
Program Delivery
Total hours – 63
This program is delivered through online learning and consists of reading, assignments, and knowledge quizzes.
Who Should Take the Program
This program is for those who are interested in entering the customer service industry or for those who want to advance in their current role in customer service.
Prerequisites
There are no prerequisites for this program.
Offering Dates
Open enrollment
